WHY DO EMPLOYEES LEAVE ORGANISATIONS ?
Every company faces the problem of people leaving the company for better pay
or profile.
Early this year, Mark, a senior software designer, got an offer from a
prestigious international firm to work in its Indiaoperations developing
specialized software. He was thrilled by the offer.
He had heard a lot about the CEO. The salary was great. The company had all
the right systems in place employee-friendly human resources (HR) policies,
a spanking new office, and the very best technology, even a canteen that
served superb food.
Twice Mark was sent abroad for training. "My learning curve is the sharpest
it's ever been," he said soon after he joined.
Last week, less than eight months after he joined, Mark walked out of the
job.
Why did this talented employee leave ?
Arun quit for the same reason that drives many good people away.
The answer lies in one of the largest studies undertaken by the Gallup
Organization. The study surveyed over a million employees and 80,000
managers and was published in a book called "First Break All The Rules". It
came up with this surprising finding:
If you're losing good people, look to their manager .... manager is the
reason people stay and thrive in an organization. And he's the reason why
people leave. When people leave they take knowledge, experience and contacts
with them, straight to the competition.
"People leave managers not companies ," write the authors Marcus Buckingham
and Curt Coffman.
Mostly manager drives people away?
HR experts say that of all the abuses, employees find humiliation the most
intolerable. The first time, an employee may not leave, but a thought has
been planted. The second time, that thought gets strengthened. The third
time, he looks for another job.
When people cannot retort openly in anger, they do so by passive aggression.
By digging their heels in and slowing down. By doing only what they are told
to do and no more. By omit to give the boss crucial information. Dev says:
"If you work for a jerk, you basically want to get him into trouble. You
don't have your heart and soul in the job."
Different managers can stress out employees in different ways - by being too
controlling, too suspicious, too pushy, too critical, but they forget that
workers are not fixed assets, they are free agents. When this goes on too
long, an employee will quit - often over a trivial issue.
Talented men leave. Dead wood doesn't.
Azim Premji, CEO- Wipro